Have you ever wondered what your clients were thinking? Now is your chance to literally "read the minds" of your clients and see how it compares to what you and your staff are thinking .... and doing when it comes to providing preventive healthcare to your patients.
The Opportunity is an exclusive online practice survey tool that is the flagship tool in our Practice Resources Toolbox. It is designed to give you customized insight into the perspectives and opinions of your clients and healthcare team about preventive pet healthcare.
Through responses to online pet owner and healthcare team surveys, you can uncover possible gaps that exist between your team and clients related to their understanding and perceived value of routine preventive healthcare visits.
The Opportunity delivers unique, individualized survey results directly to your practice. From the time that the first survey is completed, you’ll be able to return to this section of the Partners for Healthy Pets Web site to view your real-time results, and as additional surveys are done, results will continually be tallied, updated, and available for your review. Use the results to develop strategic enhancements and action plans to reinforce your preventive healthcare focus and delivery.
When your practice implements The Opportunity, it helps to improve client satisfaction, enhance practice strength, and, most importantly, bring optimum preventive healthcare to pets—a goal that we’re all striving to achieve!
Provides details about the program and its benefits to your practice
Provides sample of the Practice Team Survey in a PDF format
Pet Owner Survey
Provides sample of the Pet Owner Survey in a PDF format