With The Opportunity Survey Tool, you'll get access to: Online surveys for your healthcare team and clients, Online Survey Results and Analytics, Getting Started Documents

About the Opportunity

Have you ever wondered what your clients were thinking? Now is your chance to literally "read the minds" of your clients and see how it compares to what you and your staff are thinking .... and doing when it comes to providing preventive healthcare to your patients.

The Opportunity is an exclusive online practice survey tool that is the flagship tool in our Practice Resources Toolbox. It is designed to give you customized insight into the perspectives and opinions of your clients and healthcare team about preventive pet healthcare.

Through responses to online pet owner and healthcare team surveys, you can uncover possible gaps that exist between your team and clients related to their understanding and perceived value of routine preventive healthcare visits.

The Opportunity delivers unique, individualized survey results directly to your practice. From the time that the first survey is completed, you'll be able to return to this section of the Partners for Healthy Pets Web site to view your real-time results, and as additional surveys are done, results will continually be tallied, updated, and available for your review. Use the results to develop strategic enhancements and action plans to reinforce your preventive healthcare focus and delivery.

When your practice implements The Opportunity, it helps to improve client satisfaction, enhance practice strength, and, most importantly, bring optimum preventive healthcare to pets—a goal that we're all striving to achieve!


Overview
Provides details about the program and its benefits to your practice

Overview
Download

Practice Survey
Provides sample of the Practice Team Survey in a PDF format

Practice Survey
Download

Pet Owner Survey
Provides sample of the Pet Owner Survey in a PDF format

Pet Owner Survey
Download

How do you get started?

  1. Read the two page Overview PDF (click) to review the three step implementation process. You can also scan both the pet owner and practice team surveys PDFs to get a better sense of the type of questions that will be asked of your team and clients
  2. Login with your AVMA Member ID, your AAHA Member ID, your AAHAnet.org login (email and password, or your email and password that you set up on the Partners for Healthy Pets website. If you do not have a login, click "Register".
  3. Once you have registered your hospital, click on the hospital's name and follow the three steps.
  4. Hold a staff meeting to bring the healthcare team up to speed with an overview of the process and value of conducting the surveys
By utilizing these tools you will be able to...
Time to Complete